Reviews – What Clients Say…

39 Reviews from Casa Solution Clients:

“We would like to thank you and the Boquete Casa Solution team for the great work you did in helping us acquire a piece of property in the Boquete area. Your professionalism, patience and knowledge  in dealing with our needs were greatly appreciated.  We would highly recommend your services to anyone looking for homes and/or property in the Boquete area.”  — Sincerely, Margaret and Joe Culleton

“We found the entire staff of Casa Solution to be very knowledgeable about the Boquete market which helped to minimize our apprehension over our first property purchase in a foreign country.   Every person we dealt with was extremely helpful and always had a can-do attitude.  We truly enjoyed our experience with Casa Solution and would highly recommend them to anyone…. You guys were awesome.”  — Tim and Rhonda Williams

“Casa Solution is the best at what it does and I would have to chalk that up to its staff.  They are so kind and caring; they make you feel like family.  They always have an answer for any question you may have.  If not, though, they get that answer and relay it to you immediately.  They made my real estate transaction very simple; they took care of it all.  Warmest regards, Laura Kasparian

“Thank you so much I really enjoyed the process working with you which I have never said in property deals before!   I was most impressed with the frequent updates and communication which explained the process, the timings and everything went very smoothly. Casa Solution staff called via Skype, texted and emailed me updates to keep me informed of what I needed to provide and how long each step would take for the sale of my property.  It was really helpful to know how things were going every day. Casa Solution staff are professional, have excellent English skills, provide great communication and are friendly. I tried 3 other real estate agents in the area and I can honestly say Casa Solution have the best website, found a legitimate buyer, and understood the entire process which was handled without me ever needing to leave England or come to Panama.” – Jonathan Gudorf

“To our friends at Casa Solution: Now that we have the title for our property, we would like to take a few moments to thank all the staff. You have been patient, informative, and helpful. Your communication has been excellent. Special thanks to Jhanela, Janeth, and Nonito who spent sufficient time to help us through the process, and to Lauretta for introducing us to the property and then for directing us towards the person who is helping us to modernize our house. What makes all of you special is your personal attention and great English communication skills which made the process so much easier for us. To those of you considering an estate agent: Don’t hesitate, Casa Solutions is the right choice, with great and knowledgeable staff, and a huge range of properties from which to choose.  We have been VERY pleased, from start to finish.  — Most sincerely, Barb and Steffen Ochs“”

“From Maritza first finding the home that best fit our needs (which she assisted in negotiating the lease), to … helping us negotiate an agreement to purchase the home and helping to collect all the information and documentation needed for the purchase, to Janeth putting together all of the sale and closing documents needed, our whole experience with Casa Solutions has been fantastic. They handled everything from start to finish. All we had to do was complete the personal information for the contract and then show up where and when we were told. Then the home was ours! Our Spanish is weak. Didn’t matter. Maritza, …and Janeth handled it all. We both very highly recommend Casa Solutions. They’re wonderful!!!” — Warren and Kim Doherty

“Having been a top producing realtor for many years with Re/max in South Florida,(Remax Hall of Fame) it is very easy to spot a top real estate firm.  We recently moved from Manuel Antonio Costa Rica where we had business interests and our personal home which was a year around home for us for 11 years.  We purchased two separate properties which adjoin each other in Alto Jaramillo in Boquete Panama. Casa Solution handled both transactions for us and they were extremely professional in all aspects of our transactions.   Staff was always on alert and communications were prompt and accurate based on the current information available. We were also given recommendations to wonderful support staff such as Attoneys, Bankers, etc and that was such a help to make the transactions go smoothly which they did. We would certainly recommend Casa Solution to anyone buying or selling property in this area. They are true Professionals and will take care of all your real estate needs. It can be very confusing for North Americans coming into Panama who many times do not speak Spanish. Not only can they handle the language barrier but also know the laws that we are not familiar with as well. Two very important points to consider to make sure you have a successful transaction!!!!!!. Have a good realtor and a very honest Attorney. Casa Solution was a wise and wonderful choice for a Real Estate Firm for us and you should certainly consider them for all your needs here in Boquete.” — Ken and Kim Nelson

Con Casa Solution la venta de nuestra propiedad en Boquete fue mucho más fácil de lo que estimamos, a pesar que estábamos en la Ciudad de Panamá.  Casa Solution cuenta con un equipo de profesionales serios y responsables que te dan acompañamiento y asesoría durante cada una de las etapas de la transacción de compra – venta.  Los recomiendo con los ojos cerrados, son una empresa confiable con la que te sientes seguro. — Patricia Salazar

“If it were not for Casa Solutions, we would not own property in Boquete. The dizzying details made our heads spin. Casa Solutions paved the path for us. They connected us with all the right people, suggested financing alternatives, and helped us move forward on the purchase every step of the way. We cannot say enough about the people, the service, and the experience.  We are most appreciative.  — Sincerely, Pam Olson and Mike Ronan”

Translation: Although we were in Panama City, with Casa Solution the sale of our property in Boquete was easier than we expected. Casa Solution has a team of serious and responsible professionals that are with you and give you advice during each step of the purchase and sale transaction. I recommend them with my eyes closed, they are a trustworthy company that makes you feel safe. — Patricia Salazar

“Casa Solution staff was courteous, competent, efficient, and friendly. One of Casa Solution’s strengths is that they are very fluent in English which makes things very easy. I am happy I decided to work with Casa Solution because. I needed to sell and they got it sold.  That’s what counts. They got it sold & closed in a tough market.  I recommend Casa Solution because they can do it.  They know the market and they know Valle Escondido very well too.” – Rich Andresen

“I highly recommend Casa Solution as the best estate agent to deal with in Panama, and particularly in Boquete. The staff are very pleasant and perfectly trained in regard to help anyone to purchase or rent a property. When my husband and I decided to purchase a property in Boquete, within few days, the agent understood what our requirements where, and by showing us some of the properties they had on screen, we just had to select few to visit and that was done within a week. We were also wisely advised of the legal requirements in Panama, and within no time we had an honest and professional attorney. Thanks to Casa Solution we are happy owners of our dream house, and our children have since purchased properties through Casa Solution as well.” — Genevieve and Christian Lotte

“We´re extremely happy with the service provided by Casa Solution. The staff is very friendly, very knowledgeable about the area of Boquete and always willing to go the extra mile. …Without their flexibility and dedication we couldn´t have purchased our dream property in Boquete!”  —Anne and Danny

“My husband and I have worked with Casa Solution for many years.   The staff is extremely knowledgable and they always put their customers first.  They make it easy to negotiate the rules and regulations of real estate in Panama and ensured that all transactions went perfectly and efficiently.  Janeth was always responsive and thorough in all our dealings.  She was a pleasure to work with.”  — Lisa Nelkin & Bret Peckens

“Thank you everyone for all your excellent work in selling our home. The service and help you provided was greatly appreciated. Your personal concerns and understanding during the process coupled with your professional expertise is the reason I believe Casa Solution is the best.  We will have a very Merry Christmas now that we can proceed with life in Washington. We hope you and your families will be blessed this holiday season. We will miss you and Panama but hope to visit again someday.” —  Sincerely, Mario and Linda Mendoza

“If not for Lauretta Bonfiglio and the Casa Solution staff, especially Janeth Gomez, I don’t think I could have successfully purchased a house in Boquete. Casa Solution has the largest inventory of properties available in the area and is also knowledgeable of other available properties. They explained all my financial options and ultimately helped me through a very complicated mortgage loan process. I cannot speak more highly of their professionalism and support. I was very fortunate to have the opportunity to work with them and I am proud to call them friends!  — Thanks, Pam Crawford

“Not only am I happy with the effective sale of my property but where Casa Solution excelled even more, if possible, was in the process of getting all the paper work in place. To top it off, the professional dealing with all matters were made with a smile.” — Ulf Caap

“I want to thank the outstanding staff at Casa Solution for their excelent and professional work that they performed in selling my house in Boquete Canyon Village.  It was a pleasure working with all of them and my special thanks to Eugenio for making it a smooth transaction.   Thank you, Ed and Gemma Richter

“Thank you and Nonito for being so helpful with finding & purchasing the property on which our house is being built.  Janeth, you were indispensable with the successful completion of the contract. You were always responsive to our inquiries & went well beyond your duties as a broker to inform & assist us in all aspects of the proceedings.  I would recommend you & Casa Solution to anyone considering the purchase of property in the Boquete area.   Casa Solution staff is Top notch!”   — John Hinson

“Because of Casa Solution, we are living in the house of our dreams. We don’t think any other real estate company would have gone the extra mile to help us acquire our house. The house was tangled up in legal problems. The staff at Casa Solution never missed a beat in navigating through. Communication and integrity are the keys to great customer service in real estate transactions. The team at Casa Solution understand this. Casa Solution kept us informed throughout the entire process of buying a home. They kept us in the loop during our entire transaction. Every staff member was professional and caring. They understand that communication is the key to customer service. Casa Solution gave us so much guidance and LISTENED to what we wanted in a house. Our agent showed us houses that had the features we wanted and did not waste our time. Casa Solution staff helped to make sure our transaction went well with communication all along the transaction process. They have a very knowledgeable team who have integrity, personality, and they understand how to listen to their clients.” — Barbara and David Oakley

“My wife and I would like to sincerely thank you for helping us to find the “right” home in Boquete to purchase.  You went out of your way to work with us and we appreciate it.  …We liked that they showed a high degree of friendliness and professionalism at all times. In the three years we searched for a house with them they were diligent in their communication and extremely knowledgeable about the area, it’s history, and the homes there.  They went out of their way to make sure we understood the features and conditions of the final two houses we considered buying so that we ended up buying the right house for us.   …. They were wonderful to work with and provided us with a steady stream of pertinent information and advice.  We were very picky about what we wanted to buy and they steadfastly remained committed to us and our needs for several years.  Casa Solution and it’s personnel have been part of Boquete for many many years.  They know and understand the Boquete area and the people better than anyone else. When we first decided on Boquete as our retirement destination several years ago we visited a few different real estate offices.  What struck us was the way several other real estate businesses “bad mouthed” the real estate competitors in the area.  When we asked Casa Solution about their competitors, or mentioned one of the agents working for the other real estate offices, they were always kind in their response.  That said a lot to us about the character of the Casa Solution people.  Janeth Gomez-Suarez at Casa constantly communicated all of the details regarding the transaction and made sure that we were aware of all of the issues and deadlines as they occurred.  She made the whole transaction smooth and seamless.     Casa Solution goes out of their way to become more than just your real estate agent.  They get to know you and they treat you like a new friend who’s moving to the area.  Very nice people who welcome you with their help and assistance.”    — Robert & Dale Sylva

“After having successfully dealt with Casa Solution on more than one transaction, we can comfortably say that their services are great! Nonito, Janeth, Jhanela … have always been there to assist us and make things easier for us. They are knowledgeable about the real estate market and, being Panamanians, they have contacts in the right places to help smooth out any potential hurdles. As a foreigner, it can be quite daunting to invest in the property market or find suitable places to lease in Panama, but Casa Solution go over and above to make things easier for their clients. We would definitively recommend their services.” – Leon and Patricia

“We were, and continue to be, very happy/pleased with the services and care from Casa Solution! You folks are the BEST! Ryan was excellent, and the team is GRAND! You are all very responsive to all of our questions and needs! Ryan has gone above and beyond the call of duty to make our transition seamless and painless…Thank you all for everything!”  Sincerely, Ned Wimmer and Loann Barter

“We found Casa Solution staff to be very friendly and responsive to our needs when we first visited Boquete several years ago. We felt like we were in the presence of good friends! They were really interested in finding out what kind of property we were looking for and they first researched many properties that met our criteria and then drove us to several of them. We eventually decided to buy land and build our Bed & Breakfast instead of buying an existing home. Throughout this 2 years process the staff were very patient with us and always had a smile on their faces and offered their suggestions and listened to our ever-evolving needs! The process around purchase of our land was quite seamless. We have referred several of our friends to Casa Solution during the last few years.” — Manzar Lari & Terry Richmeier, Co-Owners, Casa de Montaña Bed & Breakfast

“Casa Solution employees work as a well-coordinated team to get your house sold. They’re bilingual and have an excellent feel for the market. They told me exactly what price point would sell my house, and were spot on.” — Janet Smith-Warfield

“Whether you’re looking to buy or sell, the professionals at Casa Solution will take good care of you.” — Jeff K., representative of Montana Verde residential development

“The staff at Casa Solution is top notch, exhibiting excellent listening skills. You were able to find us the house of our dreams because you really paid attention to what we wanted  and you worked to find us the right place.  The proficiency of the staff in English was very good, enabling smooth transactions in both the purchase and sale of our house. Everyone in your office has a beautiful smile – by this I mean not only did you all greet us with a pleasant disposition, but you cared about why we wanted to move to Panama.  Now, the biggest plus of all–THE FOLLOW UP GIVEN TO US BY THE OFFICE WAS INCREDIBLE!!!!  You were there for us when we had all the little problems that occur when making a move of this magnitude . (Where do we go to get this taken care of, who do we call about that, etc. etc.)”  — David and Francine

“I would like to give special thanks to Casa Solution for facilitating the purchase of our new home away from home in Boquete, Panama.  From the minute that we walked in to the office, we were treated by a very knowledgeable and friendly staff.    All of the transactions were speedily and expertly handled so that by the time we left Boquete, we had a tentative contract and a caring and intelligent lawyer, Mr. Juan Aguilera, who would act as an agent for the purchase of the house in our absence since we had a flight to take back to the United States.  When we returned to Boquete, the water and electricity were connected and we obtained the deed of the house.  We are very pleased with the condition of the house and the purchase.  We look forward to continuing to  enjoy our house in Boquete for many years to come.  Thank you Damaris for helping us make the final arrangement in our house.  Thank you Janeth for the many transactions you personally handled and many thanks to Juan Aguilera, our lawyer, who was recommended by Casa Solution.  I recommend Casa Solution to anyone who is interested in buying a home in Boquete, Panama, which is a great place to visit, retire or live.”  — Wilsa De Armas and Louis H. De Armas, Jr.

“We have been thrilled with our experience with Casa Solution as sellers and are so pleased with our decision to list our home with them. Throughout the entire experience, every staff member that we came in contact with, and those behind the scenes, worked with professionalism to sell our home promptly and with all sides satisfied. Their follow up and attention, especially during negotiations with multiple offers, played an integral part in an efficient transaction, as did working with our lawyer in Panama City. Especially as a seller not currently in Panama, we very much appreciated that the process was basically painless. Thank you, Casa Solution, for this job well done.” — Mary R.

“A special thank you to everyone at Casa Solution for the extraordinary efforts to close our condo yesterday.  I have been a licensed realtor for 34 years in Texas and I confess that this closing was the most complex and time consuming closing of my career.  So many people involved, representing so many different interests, that had to move forward together at the same time, was a real challenge and often frustrating.I was originally referred to Casa Solution by several friends in Boquete, then again by Lauretta Bonfiglio.  Nonito did an excellent job negotiating what we all thought was a simple 30-day cash close.  In the coming weeks we discovered that when our condo project was originally submitted to the Public Registry in 2008, incorrect plans and legal descriptions had been filed.The Title Correction required cooperation from attorneys representing: developer, the HOA, Buyer, Seller, attorneys for all 20 owners/corporations of the complex and it’s Board, not to mention the challenge of working with governmental entities such as Notary and Public Registry!  To say this closing was a challenge for the experts is an understatement!A Special Thank You to Everyone at Casa Solution!  You have earned your commissions, many times over and I will give you the highest of references to all that contact me.  I hope your efforts with our sale will come back to you 10 times over in new business.  You are the best in Boquete!!!  Janeth, I want you to know that without your masterful guidance and “Pleasant, Persistent, Persuasion, On a daily basis”, we would never have made it to close!  The way you kept all of the attorneys and parties moving forward gently with the best of attitudes, was masterful to watch! We wish the best to all of you!
— Warm Regards, Donna Garrison, Broker/Owner, Austin Lakeside Properties”

“We recently sold our house through an exclusive listing contract with Casa Solution.  We were very pleased with how professional the entire staff was.  Casa Solution is truly a first class operation.” – Joel and Von Dell Gallagher

“The Casa Solution staff was a pleasure to work with.  They are very knowledgeable and professional and helped us navigate the unfamiliar terrain of buying and selling Panamanian real estate.”  – Mel & Bonnie Adams

“I sold my small parcel of build-able land in Alto Boquete in just a few months, for a price I was satisfied with. Both of the professionals I worked with at Casa Solutions were familiar with Panama’s bureaucratic process, spoke excellent English, and were helpful in keeping me apprised of the multiple steps required along the way towards SOLD.  I would absolutely recommend this firm.”    —  Chris Lyons, Boston, Massachusetts

“We highly recommend Casa Solution. They were diligent in showing our property and maintained good communications throughout the entire process right up to the end to ensure a smooth and timely closing.” — Pete & Karen

“ Lo que más me gusto de trabajar con Casa Solution es la disponibilidad de su equipo de trabajadores el seguimiento durante la transacción y la responsabilidad con mucho gusto volvería a trabajar con ustedes si se presenta la oportunidad” – José Samudio

Translation: What I liked the most about working with Casa Solution is the availability of the staff, the follow up during the transaction and their responsibility. I will gladly work again with you if an opportunity is presented – José Samudio

“We just completed another transaction With Casa Solution, and we couldn’t be happier. The staff is reliable, professional, friendly, and had our best interest at heart all through the process. Casa Solution is number One in Boquete for a reason.” — Bruce y Nicole Laidlaw

“Casa Solution does a great marketing job.  The staff is bi-lingual and very professional. Ryan Braasch managed what could be considered a tedious sale and was great at keeping everything going smoothly.  I had confidence in his experdience and demeanor.  We were given ample notice of a showing with people who were pre-qualified.  I will gladly recommend Casa Solutions and Ryan to anyone.  Ryan said he was confident he could sell our house and he did.”  — Linda Hegner

“Lo que más me ha gustado de trabaja con Casa Solution es la atención personalizada que se le brinda al cliente, el alto grado de profesionalismo con que se desempeñan sus colaboradores  y la prontitud con que se atienden las inquietudes que surgen durante la negociación.  Durante toda la transacción, el personal de Casa Solution brindó la asesoría necesaria y siento que representó muy bien mis intereses. Esta atención se percibió desde un inicio hasta finalizada la operación de compra venta lo que es muy representativo para un cliente. Casa Solution cuenta con un personal altamente calificado que sabe responder en tiempo oportuno las necesidades de su cliente y que sabe trabajar en equipo. Me siento muy feliz de haber trabajado con Casa Solution toda vez que, además de obtener unos resultados muy convenientes, recibí más apoyo de lo esperado por parte de su personal, brindando en todo momento una sensación de seguridad. El hecho de conocer bien el tema de compra y venta de bienes inmuebles por parte del personal de Casa Solution hace que el cliente perciba desde un principio que está en buenas manos y que está trabajando con personas serias y profesionales. Efectivamente, recomiendo a Casa Solution para la compra o venta de propiedades toda vez que es una empresa seria, responsable y  altamente calificada en la materia. En nombre de mi familia, le estamos muy agradecidos por todo su apoyo y les deseamos grandes bendiciones.” — Astrid Moreno

Translation: What I’ve liked the most about working with Casa Solution is the personalized attention that is offered to the client, the high level of professionalism that the staff delivers and the promptness in attending the concerns that arise during the negotiation. During the entire transaction, Casa Solution’s staff offered the needed advice and I feel that they represented very well my interests. This attention was felt from beginning to end of the purchase and sale transaction which is very meaningful to a client. Casa Solution has a highly qualified staff that knows to reply in a timely manner to the needs of their clients and that knows how to work as a team. I feel very happy for having worked with Casa Solution, besides obtaining very convenient results, I received more support from the staff than I was expecting who offered in every moment a feeling of security.  The fact that the staff has a good knowledge of Purchase and Sale of Real Estate makes the client perceive from the beginning that they are in good hands and working with serious and professional people. In fact, I recommend Casa Solution for the purchase or sale of properties as it is a serious, responsible and highly qualified company. On my family’s behalf, we are very grateful for all your support and we wish you great blessings. — Astrid Moreno

Lo que más me gustó y lo que me pareció realmente sorprendente de trabajar con Casa Solution fue principalmente su atención.  El personal fue puntual y conocedor, me ayudaron mucho al hacerme saber lo que necesitaba hacer en cada paso del proceso de compraventa. Su conocimiento es muy importante para aquellos clientes que no están familiarizados con una transacción como esta.     En mi opinión su fortaleza es la atención personalizada que ofrecen.  Estoy feliz con su atención y su comunicación constante de cómo iba el proceso de compraventa tanto conmigo como con la vendedora.    Recomendaría Casa Solution porque conocen el proceso a seguir en estos tipos de trámites.  Lo indico pues la mayoría de los compradores son extranjeros y desconocen los procesos en Panamá y en especial el mercado de bienes raíces en esa área. En mi caso sabía exactamente lo que buscaba pero mientras esperaba para firmas de papeles iniciales observé la atención hacia los clientes extranjeros y  eso, aparte de dar buena imagen a la empresa, dice mucho de atención y servicio al cliente que debe tener el país. — Cecilia Ledezma

Translation:  What I liked most about working with Casa Solution and what I found really surprising was mainly their customer service. The staff was punctual and knowledgeable, they were very helpful letting me know what was needed to be done in every step of the purchase and sale process. Their knowledge is very important for clients who are not familiar with a transaction like this.   In my opinion their strength is the personalized attention they offer.  I am happy with their attention and their constant communication with me as well as with the seller as of how the purchase and sale process is going.   I would recommend Casa Solution because they know the process to be followed in a purchase and sale transaction. I say this because most of the buyers are foreigners and they are not familiar with processes in Panama specially in the Real Estate area. In my case, I knew exactly what I was looking for but as I was waiting for the documents to be signed I could appreciate their attention to foreigner clients and that, aside of giving a good image of the company, says a lot about the attention and customer service that the country should have.  — Cecilia Ledezma

It was so easy to work with Casa Solution.   They kept us aware of offers on a prompt basis. Ryan Braasch gave us news and advice day-by-day.  He was a friend more than an agent.  Hats off to him.  If you can get him to help, you re really blessed.  No joke…
The staff, especially Ryan Braasch, was friendly and kept us aware of what was happening.  My sense is that Casa Solution is well aware of properties in Boquete and what they buy and sell for.  In other words, Casa Solution knows about properties and can negotiate the best buying and selling prices for buyers and sellers not living in Panama.  Casa Solution, with people like Ryan Braasch, can make a difference for the best for their clients in real estate buying and selling in Panama.  My wife and I think of Ryan Braasch and Casa Solution as friends rather than property selling agents.  — William & Jan Reid

From Casa Solution:

We are deeply grateful for you, our wonderful clients.  You have made a difference in our lives and in the lives of our families.  We are committed to serving you.

Thank you for your very kind words. We appreciate you very much.